Cleaning instructions: Your John-Richard Furniture will give you many years
of enjoyment provided it is looked after in the following
manner.
Keep the furniture out of direct sunlight since
overexposure could change the color of the
protective topcoat or cause colors to fade.
John-Richard Furniture is meant for indoor use
only and must be used or stored in a climate
controlled environment. Avoid extremes of
temperature and humidity. Do not place your
furniture next to a heating or cooling vent.
Clean your furniture with a soft, clean cloth. If
this does not remove residue from the furniture
you should moisten the cloth with water and
gently wipe away the stain. Dry with a soft cloth
to remove moisture.
Under no circumstances should you use a
solvent to clean your furniture. Solvents such
as alcohol, thinner, nail polish remover etc.
will all degrade the topcoat thereby leaving
your furniture unprotected. If a stain or residue
cannot be removed in the above fashion,
please contact a professional furniture finisher
to assist you. Do not use solvents or abrasives
on the metal bases, handles drawer pulls etc.
Do not put lamps, accessories, sculptures etc.
directly on top of your furniture. Use protective
pads on the bottom of the decorative item to
avoid scratching the surface.
Decorative hardware should be cleaned in the
same way as the rest of the furniture.

At Safavieh Home, we are focused on ensuring our customers are supported at every step of the process.

We do our best to deliver your furnishings to your home as soon as possible. For support specific to your order, please contact customer service at: help@safaviehhome.com

In-Home White Glove Delivery is available for an additional shipping fee and highly recommended for large or heavy items.

IMPORTANT: Delivery times can take up to 4-10 weeks for the following brands: BDI, BERNHARDT, CARACOLE, FJORDS, HOOKER FURNITURE, JOHN RICHARD, LEXINGTON BRANDS, LUONTO, NUEVO, THEODORE ALEXANDER, VANGUARD FURNITURE, VILLA & HOUSE, MOE'S FURNITURE and TROWBRIDGE. Please reach out to our customer service team if you have questions regarding your specific delivery time frame.

For more information on Shipping & Returns please read our full policy here.